Hi there, I am Hermie Jay Hermuson. I'm a purple pincher, that lives in new york. (Weird I Know) I use to live on a beach with blue skies and clear water then some dude picked me up and shipped me to a pet store. I was there for three months until three wonderful humans rescued me! I am now king of our 150 gallon tank and wanted to do more for my fellow crabs so I became a chef.
In my shop you will find all my tank mates favorite foods and more.
Description
Shipping Information
Processing times –
All items are shipped out in no more than 1 to 2 weeks unless other wised stated. (Examples – free shipping weekends or holiday times mid-October to December which can take up to 12 business days)
Shipping times –
This will depend on your shipping method.
USPS First Class Mail - 5 to 7 business days
USPS Priority Mail - 2 to 3 business days
Shipping Upgrades –
Our standard shipping method is USPS First Class Mail (no insurance) when shipping out items but we understand that might not work for everybody. We have different shipping upgrades to fit everyone's needs.
USPS Priority Mail - Same processing time but 2 to 3 business days shipping and up to $100 worth of insurance.
USPS Priority Express - Same processing time but overnighted shipping and up to $100 worth of insurance. On free shipping weekends this option is only available via payment.
Rush Delivery - 3 day processing time with 2 to 3 business days shipping and up to $100 worth of insurance. On free shipping weekends this option is only available via payment.
Free Shipping Weekends –
On free shipping weekends, if a code is used, your items will ship first class or priority mail depending on weight. If you checkout with another type of shipping, it will not be shipped that method (example rush shipping or priority express) unless paid for. You can pay for this via invoice or my shipping upgrades link.
Shop Policy
Payment –
We take all major credit card, PayPal and money orders. Money orders must be made out to Peter Vermeulen.
Shipping –
• Processing times – All items are shipped out in no more than 1 to 2 weeks unless other wised stated. (Examples – free shipping weekends or holiday times mid-October to December which can take up to 12 business days) Please remember this is a made to order pet food food shop. All items are made after an order is placed to ensure maximum freshness. To find out more, please click here.
• Free shipping weekends or Holiday times – Due to a high volume of orders, shipping may take up to 12 business days to ship out. If you need an item sooner than this I have priority mail or rush delivery options.
• How We Ship – We ship out using USPS First class mail (unless you upgraded to Priority mail). All items sent First Class are sent in envelopes and packaged according to USPS standards. All fragile items (mason jars, under the sea items ect) are bubbled wrapped and are labeled with a fragile sticker. All Prints are sent out in an envelope with cardboard and a do not bend stamp. First class mail can take up to 7 business days to get to your home. If you need it sooner please upgrade to priority mail or rush shipping. If you are ordering prints, fragile items, a gift item or an order over 10 dollars, I recommend upgrading to priority mail or rush shipping.
• Free shipping weekends or Holiday times – Due to a high volume of orders, shipping may take up to 12 business days to ship out. If you need an item sooner than this I have priority mail or rush delivery options.
• How We Ship – We ship out using USPS First class mail (unless you upgraded to Priority mail). All items sent First Class are sent in envelopes and packaged according to USPS standards. All fragile items (mason jars, under the sea items ect) are bubbled wrapped and are labeled with a fragile sticker. All Prints are sent out in an envelope with cardboard and a do not bend stamp. First class mail can take up to 7 business days to get to your home. If you need it sooner please upgrade to priority mail or rush shipping. If you are ordering prints, fragile items, a gift item or an order over 10 dollars, I recommend upgrading to priority mail or rush shipping.
Refunds and Exchanges –
• Priority Mail – 3 day money back guarantee on the whole order up to $100. I will refund you the money once I have the picture of the broken item. I will gladly refund your money. Just please understand I do not control how badly a package will be handled during shipping.
• Rush Delivery – If this option is picked you are moved to the front of the line! Order will be shipped in 3 business days via priority mail. 3 day money back guarantee on the whole order up to $100. I will refund you the money once I have the picture of the broken item. I will gladly refund your money. Just please understand I do not control how badly a package will be handled during shipping
• Refunds On Custom Orders – I do not do refunds on custom orders unless a mistake is made on my side. I run everything by you before making your custom order so please make sure to check spelling, name, numbers etc. before you give me the okay to print/make your order.
• Whole Order Refunds – I do not offer refunds on whole orders unless stated above in the priority mail and rush shipping sections. There are no refunds on any prepaid subscription packages for the year or six months. (Example - if you paid for a small pinch package or mason jar meal for the whole year, I cannot give a refund, but you will still receive your whole subscription)
• Returns – I do not accept returns. If you return your package, you forfeit your refund.
• Wrong Shipping Address – I am not responsible for items sent to the wrong address. Please check your address before checking out. Items will not be resent out unless I receive them back and you pay for another shipping label.
• Returned Mail – Items will not be resent out unless you pay for another shipping label.
• Tracking – Once the package has tracking information it is the customer’s responsibility to track the package. If the package is stuck in a hub more than 3 days, feel free to contact me so I can call USPS to open a case to find the missing package. Tracking can take up to 72 hours to update.
• Stolen or Lost Packages – If priority mail or rush shipping package is stolen or lost, please contact me asap, so I can call USPS. Stolen or lost packages will be consider stolen or lost after 15 days of no tracking updates or a call from your local post office to tell me that the package was indeed placed where you normally receive packages or mail. A refund up to $100 dollars will be given after a lost package claim is filed by me (this normally takes less than a half hour).
• Exchanges – If you have ordered the priority mail or rush shipping upgrade, I can exchange your damage items instead of refunding. Your order will be re send priority mail and within 3 business days. I do not exchange any other items due to health and safety regulations. No exchanges will be given to an item you do not like due to health and safety concerns.
• Cancellations – I no longer accept cancellations as of 11/01/2018
• International Packages – Any delay or extra charges by your country's customs office is the responsibly of the buyer. Please call and check with your customs office.
•Anti- Harassment/Bullying Clause – If you are displeased with an order don’t be afraid to contact me but when contacting me please remain respectful. I will return the same respect back to you. Please do NOT bully, harass, threaten, belittle, or use foul words. This will result in loss of your refund and put you on my do not sell to list.
Additional Information –
By buying an item from my shop you are agreeing to my shop’s policies.
If there is any problem please message me first. I wanted to help you! If for whatever reason you are unhappy with your transaction, I would love it if you contacting me prior to leaving feedback. I can't fix something that I don't know about!
If there is any problem please message me first. I wanted to help you! If for whatever reason you are unhappy with your transaction, I would love it if you contacting me prior to leaving feedback. I can't fix something that I don't know about!
A Hermit Crab's Dream Come True!
About The Humans
Hey, Lacey here. First, I would like to welcome you to Hermie's Kitchen. My goal is to make safe and tasty food for hermit crabs while keeping it fun. The pet food industry does not put a pet's health first, which makes a lot of the hermit crab food available in pet store harmful to crabs. Hermie's Kitchen is located in Fulton, New York and we've been open since March 1st of 2015.
More About Lacey
I'm a 29 year old rocker chick from CNY. I am mommy to a wonderful and beautiful seven year old daughter named Kayden. I'm also a wife to a crazy tattooed dude named Pete who is has the best laugh in the world. I'm also addicted to rock and punk music.
I've been a crafty person since the I was born! I love jewelry making, scrapbooking, paper crafts, candle making and basically what ever else I can get my hands on to!
I also love photography. I started when I was 10 and my mom bought me a spice girls camera. I've also been into photo editing since I was about the age of 14. I was loved messing around with photos or making creations of my own.
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Food Souces
5 Part Seed – purchased from Living Whole Foods, 5-part seed includes radish, broccoli, alfalfa, green lentil & mung bean seeds.
Abalone Chips - purchased from SeaShellMart
Acorns - harvested from my own yard and my mothers. Both are pesticide free.
Air popped popcorn – purchased from Orville Redenbacher's. One ingredient, whole grain popping corn.
Alfalfa - purchased from Healthworks.
Almonds – purchased from Wegmans, 100% organic.
Almond powder – Almonds that I have powdered, purchased from Wegmans, 100% organic.
Amaranth - purchased from Wegmans, 100% organic.
Apples – apples have two sources depending on what season it is. If we are in apple picking season they are bought from local organic farm here in central New York, if it is the off season they are purchased from Wegmans, 100% organic.
Arame seaweed - seaweed is purchased from WelPac and is 100% organic.
Astaxanthin powder – purchased from Ken’s fish
Bananas - purchased from Wegmans, 100% organic
Barnacle Cluster - purchased from SeaShellMart
Bee pollen – purchased from Stakich Inc
Blackberries – blackberries have two sources depending on what season it is. If we are in blueberry picking season they are bought from local organic farm here in central New York, if it is the off season they are purchased from Wegmans, 100% organic.
Blood worms – purchased from San Francisco Bay Brand
Blueberries – blueberries have two sources depending on what season it is. If we are in blueberry picking season they are bought from local organic farm here in central New York, if it is the off season they are purchased from Wegmans, 100% organic.
Broccoli - purchased from Wegmans, 100% organic.
Brussels Sprouts - purchased from Wegmans, 100% organic.
Calendula - purchased from Starwest Botanicals, USDA Certified 100% organic.
Carrots - purchased from Wegmans, 100% organic
Cashews - purchased from Wegmans, 100% organic
Cinnamon - purchased from Wegmans.
Cherries - purchased from Wegmans, 100% organic
Chia seeds – purchased from Healthworks
Chicken - purchased from Wegmans, 100% organic and hormone free.
Chicken neck - purchased raw from either rawfeedingmiami.com or reelraw.com then dehydrated.
Coconut - purchased from Wegmans, 100% organic.
Coconut Flour - purchased from Wegmans, 100% organic.
Coconut oil - purchased from Wegmans, 100% organic.
Cracked Freekeh - purchased from Wegmans, 100% organic.
Crickets – purchased from rainbowmealworms.com, gut loaded on organic food, frozen and dehydrated.
Cucumber - purchased from Wegmans, 100% organic.
Cuttlebone – purchased from Countrymax.
Dandelion greens - purchased from Wegmans, 100% organic.
Dashi kombu seaweed – seaweed is purchased from WelPac and is 100% organic.
Dried Berries – If you see this in a listing the berry will vary from what is available season to season. The berries include under this are strawberry, blueberry, blackberry, raspberry and goji berry.
Dried honey – purchased locally at local central New York farms. Dried by myself.
Duck frame - purchased raw from either rawfeedingmiami.com or reelraw.com then dehydrated.
Duck neck - purchased raw from either rawfeedingmiami.com or reelraw.com then dehydrated.
Eggs - purchased from Wegmans, 100% organic and hormone free.
Egg shells - purchased from Wegmans, 100% organic and hormone free.
Elderberries – elderberries are purchased from Starwest Botanicals and is 100% organic.
Elderberry flowers - purchased from Starwest Botanicals, USDA Certified 100% organic.
Fish - If you see this in a listing the fish will vary from what is available due to being a made to order hermit crab food store. To ensure freshness the majority of which fish is used that week will be used in that mix. The types of fish included under this are salmon and smelt.
Flax seeds - purchased from Wegmans, 100% organic
Granola – coconut flour and egg
Hay – purchased from Kaytee
Hemp seeds - purchased from Starwest Botanicals, USDA Certified 100% organic.
Hibiscus - purchased from Starwest Botanicals, USDA Certified 100% organic.
Hijiki seaweed - seaweed is purchased from WelPac and is 100% organic
Honey - purchased locally at local central New York farms.
Jalapeno peppers - jalapeno peppers have two sources depending on what season it is. If we are in pepper picking season they are bought from local organic farm here in central New York, if it is the off season they are purchased from Wegmans, 100% organic.
Kale - purchased from Wegmans, 100% organic.
Krill – purchased from Tetra (also known as jumbo krill)
Leaf litter – is harvested from my own yard and my mothers. Both are pesticide free.
Mango – purchased from Wegmans, 100% organic.
Mealworms - purchased from rainbowmealworms.com, gut loaded on organic food, frozen and dehydrated.
Moss – see Sphagnum Moss
Mushrooms – mushrooms have two sources depending on what season it is. If we are in pepper picking season they are bought from local organic mushroom farm here right down the road from me (315-887-1515), if it is the off season they are purchased from Wegmans, 100% organic. Mushrooms I use are portobello, shiitake, button and cremini.
Neck - chicken, duck and turkey necks. Purchased raw from either rawfeedingmiami.com or reelraw.com then dehydrated.
Nori seaweed - seaweed is purchased from WelPac and is 100% organic.
Oats – purchased from Quaker oats, one ingredient rolled oats.
Oyster shells – are purchased from Manna Pro
Peanuts – purchased from Wegmans, 100% organic.
Peanuts & shells - purchased from Wegmans, 100% organic.
Peppers – all peppers fall under this. Purchased from Wegmans, 100% organic.
Pig’s ear – pig’s ears are purchased raw from either rawfeedingmiami.com or reelraw.com then dehydrated.
Pineapple - purchased from Wegmans, 100% organic.
Plankton – purchased from San Francisco Bay Brand
Popcorn – purchased from Orville Redenbacher's. One ingredient, whole grain popping corn. Air popped.
Poppy seeds - purchased from Healthworks
Powdered cuttlebone – cuttlebone I’ve powdered, purchased from Countrymax.
Powdered cricket – crickets I’ve powdered, purchased from rainbowmealworms.com
Powdered eggs shells – egg shells I’ve powdered, purchased from Wegmans, 100% organic and hormone free.
Powdered oyster shells – oyster shells I’ve powdered, purchased from Manna Pro
Quinoa - purchased from Wegmans, 100% organic.
Raw Honey - purchased locally at local central New York farms.
Red Shrimp - purchased from Zoo Med
River Shrimp – purchased from Zoo Med
Rose - purchased from Starwest Botanicals, USDA Certified 100% organic.
Seaweed – please see nori seaweed.
Sea Urchin Spines – purchased from SeaShellMart
Snake skin – bought locally from a close friend, snake skin varies from Rosy boa, cornsnake, kingsnake, or ball python snakes.
Spelt - purchased from Wegmans, 100% organic.
Sphagnum moss - purchased from SuperMoss
Squid – is purchased from our local butcher/seafood department at Wegmans
Tan mini star fish - purchased from SeaShellMart
Tomatoes - purchased from Wegmans, 100% organic.
Turkey neck - purchased raw from either rawfeedingmiami.com or reelraw.com then dehydrated.
Wakame seaweed - seaweed is purchased from WelPac and is 100% organic.
Wild Rice – purchased from Bob's Red Mill
Wheat - purchased from Wegmans, 100% organic.
Worm Castings – purchased from Unco Industries
Q - How long does my order take to ship?
A - 1 to 2 weeks unless other wised stated. (Examples – free shipping weekends or holiday times mid-October to December)
Q - Why does it take so long for you to ship?
A - Please click here, it explains how all my food is made.
Q - Is it true you have a stock pile of mason jars and can ship quicker than what your times say?
A - Yes, we do have a lot of mason jars in our shop space. Most mason jars are filled with seeds, grains, seaweeds and other items that our shop needs to make mixes fresh. We can these items to make sure they stay fresh instead of sitting in a re-closable bag. Things like produce, meats and bakery items are not stored in these jars until the mixes are made the day before your items ship. We also keep food for our other pets in this area (we have 24 hermit crabs, 5 rats, 1 hedgehog, 1 betta, 2 cats, 2 dogs, 1 anole and 4 birds) as it's easier to have one food prep and storage area for than two in our house. As for shipping quicker, we also do have a family and lives outside of working. Pete works a 40 plus hour work week along with military duties and Lacey mainly runs Hermie's Kitchen along with running the house, child care, pet care and co owns the largest hermit crab group on Facebook. Running this store isn't as simple as throwing food into a bag and we hope that our customers understand this. :)
My stock pile and myself.
Q - Is all your food organic?
A - 90% of our food is organic, the foods that are not are noted in our food source list. All food is natural and not from a can or processed source.
Q - Where do you buy your food supplies?
A - Click here for a full list. During the spring, summer and fall months I buy our produce from our local farmer's market. On the off season we buy from Wegmans.
Q - Do you do custom orders?
A - Yes, I do. Just contact me with what you would like.
Q - How big are the sample packs?
A - 1 x 1 inch.
Q - Where can I get good advice about hermit crab care?
A - Hermit Crab Owners on Facebook. I'm an admin on there!
Q - Do you do giveaways?
A - Yes I do! Follow Hermie's Kitchen on Facebook and join Hermit Crabs Owners on Facebook for contests and giveaways.